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NVA is a growing community of more than 1,400 general practice clinics, emergency hospitals, equine practices, specialty hospitals, and pet resorts. Our doctors and pet care teams share best practices, medical knowledge, innovation and insights. This collaborative approach allows each individual hospital and pet resort to do what they do best - service their local community with compassionate, best-in-class care and medicine, to enhance the lives of the animals they love.

Founded by a Veterinarian for Veterinarians

By Dr. Stan Creighton, NVA Founder

After 23 years as a practicing veterinarian, I realized that fewer younger veterinarians were interested in owning a practice, the financial demands, and administrative complexity of running a modern-day hospital. In 1997, I started buying clinics from retiring veterinarians who stayed on to spend their time doing what they loved - practicing medicine. Taking on someone’s veterinary clinic was a responsibility my team and I did not take lightly. We strived to build a doctor-centric veterinary community where veterinarians thrive by giving teams the time to focus on pets, their families and advancing medicine in collaboration with other veterinarians, while NVA took on administrative tasks like accounting, taxes, and payroll. And we believed the best medicine is practiced when local veterinarians craft their own medical approach, so when a hospital joined NVA, we kept the culture, people, and the name intact.

Having handed the reins of NVA to my friend, Greg Hartmann, I am retired but still active at NVA sharing our founding vision with veterinarians and our NVA family. I could not be more proud of what we started in 1997 and who NVA is today.

Today's NVA Community

By Greg Hartmann, Our CEO

When Stan entrusted me with the role of CEO, I was humbled and excited. Every day I work to honor Stan’s vision of creating a community where veterinarians thrive and outstanding veterinary hospitals and resorts deliver progressive and compassionate care to pets and their families.

Today, our dynamic community has grown to over 1,400 hospitals and resorts across the world—including general practices, equine practices, specialty and emergency hospitals, and pet resorts. We are one of the leading organizations in Specialty and Emergency veterinary medicine and a leader in pet care in the US, Canada, Australia, and New Zealand. We invest in innovative medical practices, modernizing the pet parent experience and the well-being of our people.

And we never lose sight of what is important - pets, their families, our doctors, our people, and championing the advancement of veterinary medicine.

NVA Support Center

We employ talented veterinary and pet care business experts to support our hospitals and resorts with critical business needs including DVM recruiting, HR management, technology, accounting, finance, legal, marketing, and operations.

We are proud to provide:

Industry leading recruiting program - our seasoned recruiters are experts in hiring exceptional doctors and critical staff including hard to find veterinary specialists like neurologists, surgeons and internal medicine.

Digital innovation programs - our digital and technology experts enable our hospitals to offer online drug and food ordering, appointment booking and technology to improve hospital operations.

Wellbeing programs - our trademarked Health of Healers program ensures our doctors care for their own emotional and mental health as they give so much to their patients, clients and teams.

Pet care and veterinary business operations experts - we employ marketing experts, accountants, HR professionals, trainers, and operational experts to help our hospitals and resorts to reach their potential.

A dynamic community united in our mission, our values, and our purpose

Our mission

To improve the comfort and well-being of pets by providing progressive and compassionate care. We develop a team of individual hospitals and pet resorts that share knowledge to achieve sustainable growth.

Our why

For the love of animals and the people who love them.

Our values

Integrity
We earn trust by doing the right thing

Innovation
We embrace new thinking

Goal Orientation
We focus on the outcome

Teamwork
We are stronger together

Service Excellence
We aim to always exceed expectations

At NVA, we believe in servant leadership. The needs of our caregivers, clients, and pets come first.

We lead by
SERVING

We lead by
EMPOWERING OTHERS AND ENABLING GOOD WORK

We lead by
LISTENING AND BEING FAIR

We lead by
SHOWING OUR ENTHUSIASM AND PASSION FOR OUR WORK

We lead by
UNDERSTANDING AND SHOWING WE CARE

Servant Leadership triangle standing on point divided horizontally into three parts. The large part is Clients and Pets, the middle and smaller part is Pet Care Teams, the smaller part at the bottom is Support Teams.