NVA’s Lafayette Veterinary Care Center (LVCC) in Lafayette, Louisiana, was named the 2022 AAHA-Accredited Practice of the Year by the American Animal Hospital Association (AAHA).
AAHA is the only organization in the United States and Canada that accredits companion animal hospitals based on standards that go above and beyond state and provincial regulations. Only 15% of veterinary practices in the U.S. and Canada hold AAHA accreditation, making it a marker for exceptional care across all aspects of veterinary medicine.
LVCC was recognized by the AAHA for its outstanding achievements in workplace culture, patient care, client engagement, and community involvement. For example, they:
Changed doctor’s shifts to have more overlap, which helped with the overflow of walk-ins, work-ins, and emergencies
Increased the pay for employees who worked a shift that started between 4:00 pm and 6:00 am, or any weekend or holiday hours
Implemented a physical and virtual suggestion box to keep the lines of communication open
This year, LVCC also celebrated 50 years of AAHA accreditation. “We have held ourselves to a higher standard for 50 years, and we continue to strive to deliver excellent care for pets and their parents,” said the team.
LVCC’s Vet Nurse Holly Hunt, Dr. Liz Van Bebber, Veterinary Nurse Kortney Ellerbe, and Dr. Garrott Van Bebber accepted the award at the AAHA awards dinner in Nashville, Tennessee, on Thursday, September 15, 2022.
“This award is for our staff,” said Dr. Garrott Van Bebber. “They do so much adhering to our core values and making sure that client experience is the best part of their day.”
Click here to learn more about LVCC and this prestigious award.